Frequently Asked Questions
Union Made vs USA Made?
All of our items are proudly made in the USA. When inventory is available we use Union Made items to fill your order.
50/50 Cotton/Polyester vs 100% Cotton. What is the difference?
We offer both materials for shirts as this is something that really comes down to personal preference. Some people prefer the feel of one material versus another and that is the main reason both are available.
Are the shirts pre-shrunk?
Yes. The shirts we use in production are preshrunk from the factory. In our experience 100% Cotton shirts can still shrink slightly depending on how they are maintained by the end user but this is very rarely something that anyone notices.
How much is shipping?
Shipping is based on the weight of your specific order. You can call us for a quote if you would like but your exact shipping cost will be calculated automatically during your checkout process. We typically ship via UPS unless you request otherwise.
Do you have women’s and children’s items?
Yes, we have a wide selection of apparel that you will not necessarily see online yet based on availability and demand. Feel free to contact us and we will be happy to help you further if you are not finding the item you are interested in.
How do I get a quote?
Select the item and design you are interested in. Click the Get a Quote option below and fill out the information for your quote. Please note that quotes are estimated prices and are subject to change when the final order is placed due to possible details that may need to be changed at that time. Feel free to e-mail us at firstname.lastname@example.org or call 800-686-7488 and one of our agents will be happy to confirm prices with you.
What is the minimum order?
There is a minimum of 36 shirts per design. Reorders have a minimum of 36 shirts per design
Can I submit my own design?
Yes you can! You can e-mail use a rough sketch or call us with an idea you have and we will be happy to help you create your unique design. You will receive a proof of your design within 7 days of your request via e-mail. You will be able to respond directly to your artist and make any adjustments you need. It is very important to carefully review all art proofs.
How do I know what my design will look like?
We will send a proof of your design via e-mail for any custom design prior to production of your order. It is critical that you review and approve your proof in a timely fashion to prevent any errors or delays.
How do I pay?
We accept all major credit cards which are processed through a secure server (SSL). Purchase orders from your union can also be submitted online during your checkout process. Checks can also be mailed, but be aware this method can delay your order if your union does not have an established credit line with us.
What is the standard turn-around time?
All orders are scheduled to ship within 7-10 business days after final art approval and payment verification. Rush service is available.